Standardization is just so boring

Standardization is just so boring

Standardization is just so boring Lean IT improvement work often involves striving for standardization. And on the surface, most involved parties agree to the need for standardization. “Yes, we’ll work together in the same software …” “Of course we...
The best process map ever?

The best process map ever?

The best process map ever? We’ve all been there – trapped in the second or third meeting, mapping a process that we thought was simple… But instead of creating clarity and understanding, several of us are standing in front of a...
Balancing your process with Takt time

Balancing your process with Takt time

Balancing your process with Takt time Weathering the Storm of IT Change – balancing your process with Takt time In a previous blog post I covered the IT Service Management and Lean IT concepts of Change Management and Takt time. In linking Change and Takt, I concluded...