The best process map ever? We’ve all been there – trapped in the second or third meeting, mapping a process that we thought was simple… But instead of creating clarity and understanding, several of us are standing in front of a...
Balancing your process with Takt time Weathering the Storm of IT Change – balancing your process with Takt time In a previous blog post I covered the IT Service Management and Lean IT concepts of Change Management and Takt time. In linking Change and Takt, I concluded...
Måste vi leva med långa leveranstider inom IT? Om man frågar i princip vilken IT-organisation som helst vad deras kunder oftast klagar på så kommer ett av de vanligaste svaren att vara ”långa leveranstider”. Förklaringen till de långa leveranstiderna kan vara många...
Understanding Change Management, Takt Time and Lean The management of change Perhaps the trickiest and most opportune aspect of leading World Class IT is establishing successful management of change. We’ve heard it all before – the business world is moving faster than...
Service teams – solving the capacity challenge for infrastructure organizations Infrastructure teams usually support many different customers with a diverse array of infra services. The customers are a mix of IT-professionals such as scrum teams, application...
Fem snabba tips för kickoff med resultat Nog har vi alla deltagit i en och annan kickoff som har varit rolig för stunden men lämnat blygsam effekt då man återvänder till jobbet. Skojiga övningar, inspirerande tal eller gruppkramar har sin plats men låt inte dem rinna...
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